The Hidden Cost of Missed Opportunities

Industry research reveals that small lodging properties in the Carolinas miss:

• 38% of after-hours calls—potential bookings lost to a competitor

• 67% of guest inquiries - occurring outside of business hours

• $329,302 in average annual missed revenue potential

Meanwhile, guest expectations have fundamentally changed. Today's travelers demand:

• Responses within 30 minutes (not tomorrow morning)

• 24/7 availability (even when you're serving breakfast)

• Seamless booking experiences (like they get from major chains)

Transformative solutions for hospitality success.

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Transform Your Hospitality Business

InnVoice AI

24/7 virtual front desk that answers every call, and handles inquiries, —even at 2AM. Always helpful, always there.

Carolina GuestLink

Connect with guests seamlessly through personalized communication. Including email, text, voice and social media.

Local recommendations and suggestions based on guest preferences and weather conditions.

Concierge AI

Your 24/7 AI Power Team

How It Works

From sign-up to full operation in days, not months.

After-Hours Coverage?

Deploy your system to handle inquiries when you're unavailable, capturing bookings that would otherwise be lost.

Channel Expansion?

Extend your capabilities to manage text, chat, and social media inquiries, meeting guests on their preferred platforms.

Connect AI systems with your booking tools and guest databases, add social media marketing and an executive assistant.

Full Integration?

Our process helps you be capture missed opportunities without disrupting your current operations.

Hire Manny

Hire Mary

Hire Marge

The Carolina Host Platform

Your always-on virtual team

Complete Marketing Solution

Core Features:

• Sweetgrass AI (review management)

• Magnolia AI (loyalty & promotion management)

• GuestLink Omni-channel hub

• Personalized Messaging

• Relationship Marketing tools

• Seasonal Promotions

• Loyalty program management

• Basic reporting and dashboards

Enhanced Guest Experience

Core Features:

• Concierge AI (local recommendations)

• GuestLink Omni-channel hub

• Regional Concierge Specialists

• Guest preference tracking

• Standard Response Templates

• Priority Slack support

• Expanded knowledge base

• Basic Analytics Dashboard

Essential 24/7 Coverage

Core Features:

• InnVoice AI (24/7 virtual receptionist)

• GuestLink Omni-channel hub

• Basic property inquiry handling and FAQs

• Guest information collection

• Web-based admin portal access

• Standard response templates

• Email notifications for inquiries

• Basic analytics dashboard

Seamless Implementation for Non-Technical Operators

Implementation Timeline

Quick Setup, Immediate Results

Get in Touch

Connect with us for AI-powered hospitality solutions.

For a limited time, we're offering qualified Carolina property owners:

• Free personalized ROI analysis showing your specific missed revenue opportunities

• Complimentary technology assessment identifying your biggest operational gaps

• Custom implementation plan tailored to your property's unique needs

No obligation, no sales pressure, just actionable insights.